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Battelle Memorial Institute NEON - Engagement Coordinator in Boulder, Colorado

Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Company Overview

Battelle manages and operates the National Ecological Observatory Network (NEON) program, which is solely funded by the National Science Foundation. A 30+ year project dedicated to understanding how changes in climate, land use and invasive species impact ecology, the observatory’s scientists and engineers are collecting a comprehensive range of ecological data on a continental scale across 20 eco-climatic domains representing US ecosystems. Our teams use cutting-edge technology, including an airborne observation platform that captures images of regional landscapes and vegetation; mobile, relocatable, and fixed data collection sites with automated ground sensors to monitor soil and atmosphere; and trained field crews who observe and sample populations of diverse organisms and collect soil and water data. Once structures are completed, a leading-edge cyberinfrastructure will calibrate, store and publish this information. The Observatory includes more than 500+ personnel and is the first of its kind designed to detect and enable forecasting of ecological change at continental scales.

Job Summary

We are currently seeking an Engagement Coordinator . This hybrid position is based in Boulder, CO .

The Engagement Coordinator will be part of the NEON Education and Engagement team that is responsible for developing and maintaining communications and outreach planning and implementation, in collaboration with NEON headquarters and field staff at domain offices. This position is responsible for coordinating NEON’s Outreach Liaison Program, supporting a team of 18 field ecologists in identifying, planning, and executing external engagement activities across the country. The Engagement Coordinator will also routinely use and maintain the organizational customer relationship management (CRM) database (i.e., Salesforce) to document, monitor and report on performance for engagement-related activities. The position will also serve as a key contributor to a variety of outreach activities, such as developing and updating outreach materials, coordinating NEON’s presence at conferences or scientific meetings, and assisting with updating and maintaining the program’s website. Applicants should be comfortable building and maintaining relationships with a nationally distributed network of staff and partner organizations.

Responsibilities

  • Manage NEON’s Outreach Liaison Program, including leading annual trainings for Domain Outreach Liaisons (e.g., 18 field ecologists), ensuring each Domain develops and executes annual engagement plans in alignment with NEON’s broader engagement strategy and priorities, printing and shipping outreach materials to Domain offices, and coordinating monthly meetings to monitor outreach liaison needs and progress on implementing roughly 200+ outreach activities annually across the United States

  • Coordinate with NEON’s science & engineering team staff (engineering, observation science, instrumentation science, and airborne observations platform) on outreach plans and activities to increase awareness of and promote the use of NEON data and products

  • Support NEON staff in developing and maintaining productive relationships with a broad spectrum of environmental science communities, including universities and research institutions, professional scientific societies, government agencies, and non-profit organizations

  • Research local, regional, and national outreach opportunities in alignment with programmatic engagement strategy and priorities.

  • Lead the coordination of NEON staff activities at scientific conferences (e.g., AGU, ESA), including staffing for exhibit booths

  • Utilize and maintain the organizational CRM database (i.e., Salesforce) to document, monitor and report on engagement activities and partnerships, including coordinating with Enterprise staff to maximize functionality or recommend modifications, serving as a key point of contact for staff, and championing use across Observatory staff

  • Contribute to evaluation activities to gather feedback and improve upon future engagement and outreach efforts, including establishing and reporting on performance metrics on a monthly, quarterly and annual basis; developing and analyzing surveys or other feedback tools; and documenting and acting upon feedback and lessons learned

  • Support the execution of external communication strategies to increase visibility of NEON activities and data products, ensuring the presentation of NEON activities and mission are tailored to specific audiences and delivery of a unified message across activities

  • Assist with coordinating efforts to successfully maintain NEON’s website to meet end user needs

  • Assist the NEON Data Skills Team in planning and conducting data skills workshops and trainings for a variety of end users

  • Assist with coordination and implementation of headquarter site tours

  • Promote NEON’s diversity, equity, inclusion and accessibility goals across engagement activities, including developing and maintaining relationships with minority serving institutions, and increasing engagement opportunities with underrepresented groups in STEM

  • Manage a quarterly recognition and award process to highlight successful outreach and engagement support conducted by program staff

  • Consult, collaborate, and communicate effectively with program leadership, subject-matter experts, and field staff to develop and maintain cohesive and relevant engagement and outreach activities

  • Contribute to other engagement activities as needed

Key Qualifications

  • Associate degree in a relevant field, with at least 2 years of experience in designing, developing, implementing and evaluating outreach and engagement efforts, or an equivalent combination of education and/or experience in a related field

  • Experience planning, designing, and conducting engaging and effective outreach or engagement plans and activities

  • Experience with a geographically dispersed team

  • Ability to successfully plan, organize, and conduct meetings, including taking notes on key discussion items, decision points, and action items

  • Ability to proactively identify program opportunities and risks and suggest appropriate course of action

  • Experience preparing technical and administrative reports

  • Experience with communication tools and platforms (e.g., Zoom, MS Teams, Buffer)

  • Experience with Salesforce as a CRM tool

  • Familiarity with or willingness to learn content management systems for websites (e.g., Drupal)

  • Familiarity with or willingness to learn monitoring and evaluation tools (e..g, LimeSurvey, PowerBI)

  • Proficiency with MS Office suite products

  • High level of attention to detail and ability to work independently and as part of a team

  • Excellent interpersonal skills and demonstrated ability to be proactive and persistent, successfully motivating colleagues with competing priorities

  • Excellent communication skills, both spoken and written

  • Demonstrated success in presenting to a wide variety of audiences

  • Effective problem-solving skills and ability to work on multiple projects at a time and act on changing priorities

  • Ability and willingness to travel as needed (less than 10% time)

To learn more about the NEON Project, visit: https://www.neonscience.org/

Must have permanent authorization for US employment

Salary

Target hiring range: $56,000 - $66,000

Benefits: Live an Extraordinary Life

We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.

  • Take time to recharge : You get paid time off to support work-life balance and keep motivated.

  • Prioritize wellness : Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.

  • Better together : Coverage for partners, gender-affirming care and health support, and family formation support.

  • Build your financial future : Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.

  • Advance your education : Tuition assistance is available to pursue higher education.

A Work Environment Where You Succeed

For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world.

You will have the opportunity to thrive in a culture that inspires you to:

  • Apply your talent to challenging and meaningful projects

  • Receive select funding to pursue ideas in scientific and technological discovery

  • Collaborate with world-class experts in an inclusive environment

  • Nurture and develop the next generation of scientific leaders

  • Give back to and improve our communities

Vaccinations & Safety Protocols

Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).

Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.

The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.

For more information about our other openings, please visit www.battelle.org/careers

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